This document contains all rules, rights, and responsibilities applicable to every user of the interwin platform. Please read carefully before using our services.
Before reading the full document, here are six key things you need to understand about how interwin operates and protects the interests of all parties.
Only individuals aged 18 and above who are not on a self-exclusion list are eligible to register and use the interwin platform. Only one account is permitted per individual.
All financial transactions are processed through legitimate, verified payment methods. Withdrawals may only be made to an account or wallet registered in the name of the same account holder.
Every bonus and promotion is subject to rollover requirements and validity periods as specified. Bonus abuse may result in reward cancellation and account termination.
Interwin protects all user data with 256-bit SSL encryption. Your personal information will not be shared with third parties without your consent, except as required by law.
Any form of fraud, system hacking, use of automation software, or attempts to manipulate game outcomes are strictly prohibited and may result in legal action.
Interwin is committed to responsible gaming. Players can set deposit limits, loss limits, and session limits, and apply for self-exclusion through the account settings section.
Please Read Carefully: By registering or using interwin's services, you agree to be bound by all terms and conditions stated in this document. If you do not agree, please discontinue use of our platform.
Welcome to interwin, an online casino and sports betting platform operating under the official domain https://interwin.vu. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and interwin ("Company", "we", or "our platform").
By accessing, registering, or using any part of the interwin platform – whether via web browser, iOS or Android mobile app, or any other device – you confirm that you have read, understood, and agree to be bound by all terms stated herein, including our Privacy Policy which forms part of this agreement.
Interwin reserves the right to modify, add to, or amend these Terms at any time without prior notice. The latest version will always be available on this page, and the "Updated" date at the top will reflect the most recent changes. Continued use of the platform after any changes constitutes acceptance of the amended terms.
These Terms are written in English for the convenience of Malaysian players. Should there be any discrepancy between different language versions, the English version shall serve as the primary reference for users in Malaysia.
To access the full range of interwin services, you are required to register a valid account. Registration is free and open to all individuals who meet the following eligibility criteria:
You must provide accurate, complete, and up-to-date information during registration. interwin conducts an identity verification (KYC) process to ensure the safety of all users. Required documents may include a national ID, bank statement, or proof of address. Failure to provide the requested documents may result in a temporary restriction or account termination.
Each individual is only permitted to hold one active account on interwin. Owning multiple accounts is a serious violation of these Terms. If we find that a user holds more than one account, all accounts in question will be terminated immediately and any outstanding balances or wins may be forfeited.
You are solely responsible for the security of your password and account access. interwin recommends enabling two-factor authentication (2FA) and using a strong password. Never share your login credentials with anyone. Any activity that occurs through your account is considered to have been carried out by you.
Interwin will never ask for your account password via email, Live Chat, or any other communication channel. Please report to our support team if anyone claiming to be interwin requests your confidential information.
Interwin supports a variety of local Malaysian payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.
All financial transactions on interwin are protected with end-to-end encryption and monitored by an automated fraud detection system operating 24 hours a day, 7 days a week.
Interwin offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to specific terms of use stated on their respective promotions pages, and those terms form part of these Terms.
Most deposit bonuses and welcome bonuses are subject to rollover requirements. This means you must wager the bonus amount a specified number of times before winnings from that bonus can be withdrawn. The exact rollover requirements are stated on each bonus offer.
Interwin employs an advanced detection system to identify bonus abuse. Activities considered as abuse include:
If bonus abuse is confirmed, interwin reserves the right to void the bonus in question, forfeit any wins derived from it, and close the accounts involved.
Bonuses will expire after the specified validity period. Unused bonuses within that period will be automatically forfeited. Please check the expiry date of each bonus in the "Promotions" section of your account.
All games offered by interwin use a Random Number Generator (RNG) that has been audited and certified by internationally recognized independent bodies. This ensures every game outcome is entirely random and cannot be influenced by any party.
The outcome of all games is final once confirmed by the system. In the event of a technical fault or connection disruption during a game, interwin will use server records as the definitive reference to determine the result. Refunds or balance adjustments will be made based on accurate server data.
Each game has its own minimum and maximum betting limits displayed within the game interface. These limits may vary depending on your account tier and VIP status. Players at the VIP Diamond tier enjoy higher betting limits compared to standard players.
In Live Casino games, decisions made by the dealer are final and cannot be disputed on the basis of personal perception or conjecture. Any technical disputes must be reported within 24 hours of the relevant round ending.
To ensure a safe and fair playing environment for all players, interwin strictly prohibits the following conduct:
Violating any of the above prohibitions may result in immediate account suspension or termination, forfeiture of all balances and wins, and where applicable, legal action or reporting to the relevant authorities.
Interwin reserves the right to suspend or terminate any user's account at any time, with or without prior notice, for reasons including but not limited to a breach of these Terms, suspected fraudulent activity, or a request from legal authorities.
You may close your account at any time by contacting the interwin customer support team via Live Chat or email. Before closure, ensure all pending withdrawals have been settled. Any remaining balance in a voluntarily closed account will be returned to the original payment method within 3–7 business days.
Players who feel they need to take a break from gaming — temporarily or permanently — may use the self-exclusion feature available in account settings. Available self-exclusion periods are 24 hours, 7 days, 30 days, 90 days, or permanent. Excluded accounts cannot be reactivated before the chosen period expires.
Interwin provides this platform on an "as is" basis and makes no guarantee that services will be free from interruptions or errors at all times. However, we are committed to maintaining high uptime and will notify users in advance of any scheduled maintenance.
Interwin shall not be liable for any losses arising from technical disruptions beyond our control, including user internet connection failures, outages from third-party payment service providers, or natural disasters affecting server operations.
Interwin's maximum liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 12 months preceding the claim.
Interwin takes the protection of all users' personal data seriously. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with our Privacy Policy, which can be read in full at Privacy Policy page.
Your data is protected with 256-bit SSL encryption during transmission and stored on secure servers with strict access controls. We do not sell or rent your personal data to third parties for marketing purposes.
Interwin complies with all applicable data protection laws. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
Interwin believes that gambling should remain an enjoyable form of entertainment, not a source of stress or financial hardship. We provide a range of tools to help players stay in control.
Responsible gaming tools available at interwin include:
For more information and a complete guide to responsible gaming, please visit the Responsible Gaming us.
Interwin reserves the right to amend, update, or replace any part of these Terms at any time. Material changes will be communicated to users via in-account notifications, email, or a prominent notice displayed on the platform.
The "Updated" date at the top of this document will always reflect the latest version. You are advised to review this page periodically. Continued use of the interwin platform following any amendments to the Terms constitutes your acceptance of the revised Terms.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where interwin is licensed and operates. Any dispute arising from or relating to these Terms shall be resolved through arbitration or a competent court in accordance with the procedures established by the licensing authority.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the Terms without affecting the validity and enforceability of the remaining provisions.
If you have any questions or concerns regarding these Terms and Conditions, the interwin customer support team is ready to assist you via 24/7 Live Chat or by email at [email protected].
You now understand your rights and responsibilities as an interwin player. Register a free account and start enjoying over 1,000 hand-picked games on a transparent, trusted platform.